TRACY A. CALLAHAN 5 Savoy Road Salem, MA 01970 (978) 745-8533 E-mail: tracy@tacwebdesign.com Web Site: www.tacwebdesign.com WEBMASTER - GRAPHIC DESIGNER - DEVELOPER - WEB DESIGNER An experienced Webmaster with eight years of success in designing logos, web sites, e-commerce applications, and e-mail broadcasts for large and small organizations including CVS Pharmacy, American Academy of Podiatric Practice Management, and The Northeast Center for Healthy Communities (NC4HC). Diverse skill set includes web and print design, animation, e-commerce, scripting, and database integration. Online portfolio available for viewing at www.tacwebdesign.com. COMPUTER SKILLS Web Design: 6 years Macromedia: Dreamweaver, Flash Microsoft: Front Page Graphic Design: 5 Years Adobe: Photoshop, Illustrator, ImageReady, Acrobat, Distiller Jasc: Paint Shop Pro Internet Languages, Systems, Applications: 3-6 Years GIF Animators, HTML Editors (Hand Coding & WSYIWYG), DHTML, JavaScript, FTP, CGI Scripts, DNS, Payment Gateways, SSI, CSS, XHTML, PHP, MySQL, XML, E-Commerce Applications, Yahoo! Store, ASP, Domain Registration, Pay Per Click Bid Management Software/Other Tools: 6 Years Microsoft: Word, Excel, Outlook, PowerPoint, Publisher, Photo Draw, Access Lyris List Management Constant Contact Email Manager Platforms: 6 Years Windows, PC, UNIX PROFESSIONAL EXPERIENCE TAC Web Design, Salem, MA (www.tacwebdesign.com) 1999 - Present WEBMASTER/FREELANCER A full service web design firm providing logo design, web design, e-commerce, animation, and e-mail broadcasts for individuals and businesses. * Create and maintain web site for clients of all sizes * Design logos, web sites, and e-commerce applications to help business succeed online * Contribute to the marketing efforts of originations with e-mail broadcasts North Shore Community College, Danvers, MA (www.northshore.edu) 2005 - Present STAFF ASSISTANT, MARKETING/PR Responsible for designing regular newspaper advertisements for upcoming classes and College events. Other duties include designing and managing several of the Marketing materials for the College including flyers, brochures, banners, and posters. Design, manage, distribute and analyze regular e-mail campaigns via Constant Contact. Gann Academy, Waltham, MA (www.gannacademy.org) 2005 - Present WEBMASTER Perform regular updates on the Gann Academy web site. Tasks include web page development, graphic design, and coding of the dynamic web pages. Communicate regularly with all the Departments of the high school to ensure that the web site is current and informative. Net Atlantic, Inc., Salem, MA (www.netatlantic.com) 2000 - 2005 INTERNET SERVICES ADMINISTRATOR Duties included proposal writing, project budgeting, and web development management. Provided a means of setting agendas for the creative and technical project team members based on the defined processes and procedures. Additionally responsible for most of the hands on work including designing, maintaining, and coding web sites for customers. Tasks also included designing and managing e-newsletter campaigns, web programming using CGI and PHP, e-commerce development, troubleshooting HTML code, pay per click search engine bid management, and on-going search engine submission. A partial list of development work includes: www.bodyritualsdayspa.com, www.fitnesschi.com, www.mcnultyandcompany.com, www.robinsilverman.com, www.yeoldepeppercandy.com, www.newenglandwheels.com, www.gidion.com, www.netatlantic.com, www.mathstudio.com, www.aappm.org DOMAIN REGISTRAR Duties included registering new domains, initiating web-hosting set up on the servers, transferring existing registered domains to the Net Atlantic servers using DNS information, and facilitating domain mappings. MARKETING Responsible for the design and development of marketing flyers, brochures, cover letters, coupons, space ads, banner ads, and various marketing packages. Developed and organized mail merges for several mailings, and maintained the databases. Additionally responsible for the print production, postage, and mailing facilitation. HUMAN RESOURCES Scheduled interviews and performed follow up with prospective applicants. Conducted 1st and 2nd interviews. Developed and managed job listings, and organized advertising with a variety of newspapers, career centers and online job agents. Collaborated with a local college to participate in a co-op program for interns. Clark University Computer Career Institute, Woburn, MA (www.clarktrain.com) 2000 - 2001 CAREER SERVICES COORDINATOR Responsible for the development and coordination of career services programs and placement services for the Continuing Education Division. Designed program materials, developed newsletters, assisted with training, provided outreach, and resume support services utilizing the Internet. Family Continuity Programs - The S.A.I.L. Program, Beverly, MA (www.fcpinc.org) 1998 - 2000 COUNSELOR / CASE WORKER / ADVOCATE Position required high level of problem solving and quick reaction for situational and crisis management involving adolescents within a residential setting. Position included coordinating services, advocacy, and counseling. EDUCATION Certificate in Web Development, North Shore Community College, Danvers, MA (www.northshore.edu) 2006 Enrolled in a credit certificate program to strengthen my current skills, and learn new software and programming languages. Anticipated courses include Advanced Flash, Database Development, and Java. Certificate in Web Page Design, North Shore Community College, Danvers, MA (www.northshore.edu) 2000 Bachelor in Social Work, Salem State College, Salem, MA (www.salemstate.edu) 1998 Minor Concentration in Business Administration Member of the Alpha Delta Mu Honor Society Associate in Business, North Shore Community College, Danvers, MA (www.northshore.edu) 1996 PROFESSIONAL SEMINARS Train The Trainer, Microsoft Corporation/Clark University Computer Career Institute, Framingham, MA Total Quality Management, Clark University Computer Career Institute, Framingham, MA